Cancellation policy

Purchase Options Cancellation Policy

At Balsan & Co. Coffee & Tea, all orders are processed promptly to ensure freshness and quality.

Due to the perishable nature of our products, orders cannot be canceled once they have been placed.

If you need to make a change to your order, please contact us immediately at hello@balsancoffee.com. While we cannot guarantee changes, we will do our best to accommodate requests before processing.

If your order arrives damaged or there is an issue, please reach out within 5 days of delivery and we will be happy to assist.

Thank you for your understanding and support.